Privacy Policy

Welcome to Carelio Help ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.carelio.help or use our caregiving services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full Name

• Email Address

• Phone Number

• Home Address

• Emergency Contact Information

• Information related to care requests and service inquiries

• Any information submitted through contact forms or communications

We may also automatically collect certain technical information, including:

• IP Address

• Browser Type

• Device Information

• Website Usage Data

• Cookies and Similar Technologies

How We Use Your Information

We use your information to:

• Provide caregiving and support services

• Respond to inquiries and service requests

• Schedule consultations and appointments

• Communicate important service updates

• Improve our website and customer experience

• Maintain website security

• Comply with applicable legal and regulatory requirements
  

Information Sharing

Carelio Help does not sell or rent your personal information.

We may share information only when necessary with:

• Trusted service providers assisting in business operations

• Professional caregivers involved in delivering requested services

• Government agencies or legal authorities when required by law

• Other parties with your consent

Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to maintain secure systems, no method of electronic transmission or storage is completely secure.

Cookies

Our website may use cookies and similar technologies to improve website functionality, analyze visitor activity, and enhance your browsing experience.

You can manage cookie preferences through your browser settings.

Data Retention

We retain personal information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce our agreements.

Third-Party Links

Our website may contain links to third-party websites. Carelio Help is not responsible for the privacy practices or content of external websites.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information where permitted by law

• Request restrictions on certain processing activities

• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for children under the age of 13 without the involvement of a parent, legal guardian, or authorized representative. We do not knowingly collect personal information directly from children through our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated Effective Date.

Contact Us

Carelio Help

Website: www.carelio.help

Email: info@carelio.help

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us using the information above.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.